Frequently Asked Questions

Yes, The Atlantic Hotel offers complimentary car parking for guests. The hotel has two dedicated disabled parking spaces. The disabled parking spaces are located next to the main entrance doors. The hotel team can provide assistance if needed.

Check in at The Atlantic is from 3 pm and check out is any time before 12 noon.

Yes, we offer complimentary luggage storage if you arrive early or wish to explore after check-out.

The Atlantic Hotel is open from February to December each year, closing in January for refurbishment. Please check our website for specific opening and closing dates.

Our flexible interconnecting room options are perfect for larger families or multi-generational groups to enjoy our relaxing Jersey family hotel.

Interconnecting Golf View or Ocean View bedrooms can accommodate a family group with the flexibility of double or twin beds in every room. Garden Studios can accommodate 3 people, including a child up to the age of 12. For multi-generational groups, our Garden Studios and Suites can interconnect providing luxurious family accommodation. Please enquire to find the best option for your stay.

Yes, we offer a selection of interconnecting rooms, ideal for families or groups wishing to stay together. As availability is limited, we recommend booking these rooms well in advance to ensure your preferred arrangements.

Babysitting can be arranged in advance through Reception, and is paid directly to the babysitter. We use qualified babysitters from the Jersey Child Care Trust who would be grateful for as much notice as possible.

Complimentary high-speed WIFI is available throughout the hotel and on the terrace.

Yes, there is a lift providing access to all floors of the hotel.

The hotel accepts all major credit cards, including Visa, Mastercard, and American Express, as well as cash payments.

Yes, The Atlantic Hotel is an ideal wedding venue. Set in ten acres of beautifully landscaped gardens and with a crisp, clean exterior reminiscent of 1930s marine architecture, The Atlantic Hotel boasts exceptional food, fine wines and luxurious accommodation that together create an unforgettable wedding experience.

Our Island’s marriage laws make it easy for couples to get married in Jersey. If you are living outside the Island, marriage applications need to be sent by post and once the paperwork is completed you need to arrive three working days before your chosen date, complete the formalities, collect your licence, and you’re ready to go.

Our events team can help you plan a perfect day.

Yes, the hotel offers facilities for meetings and conferences with a range of packages to suit your needs.

For a detailed overview of our facilities and suitability, please refer to our Accessibility Information.

Our Garden Studios are located on the ground floor with no stairs required for access. The wide door frames accommodate standard wheelchairs, and these spacious rooms ensure comfort for all guests. The bathroom features a shower over the bathtub, and the hotel acknowledges that this may not suit everyone’s needs. To enhance convenience, a portable frame can be installed around the toilet, and a bath lift is available upon request.

Unfortunately, pets are not allowed at The Atlantic Hotel, with the exception of registered service animals.

Smoking is not permitted in the bedrooms or in any public areas of the hotel. There is a dedicated smoking area by the hotel entrance.

We have a range of dining experiences available at The Atlantic Hotel, including our Atlantic Picnic, One-on-One Cookery Masterclass with Will Holland and our Jersey Lobster Tortellini Workshop and Lunch. We regularly host exclusive dining events and themed menus. Please visit our website or contact our Events Manager for details.

Yes, private dining options are available for special occasions. Please get in touch with us to discuss your requirements.

Yes, Afternoon Tea is available daily. Booking in advance is essential. Afternoon Tea can be enjoyed in the lounge during the winter months, and on the terrace during summer, weather permitting. We also have a Children’s Afternoon Tea menu available.

The dress code for Ocean Restaurant is smart casual.

No reservation is required for drinks, but tables are subject to availability. Advance booking is recommended for dining.

Yes, room service is available 24 hours a day, allowing you to enjoy a meal in the comfort of your room.

A children’s menu is available in Ocean Restaurant, offering a selection of dishes suitable for younger guests. We also have a Children’s Afternoon Tea menu available as a special treat for young ones.

Yes, we can cater for various dietary requirements. We have a range of menus available, including Vegetarian and Vegan Options. Please inform us of any allergies or dietary requirements when booking or upon arrival to ensure we can meet your needs. If you have severe allergies, please inform us in advance so we can take extra precautions.

Breakfast is served from 7.30 am to 10.30 am Monday to Friday and from 8 am to 11 am Saturday, Sunday and bank holidays.

Jersey is the largest of the Channel Islands, located off the coast of France but part of the British Isles.

Jersey is accessible by air from major UK cities and by ferry from the UK and France.

The Atlantic Hotel is situated in the parish of St. Brelade, on Jersey’s dramatic west coast overlooking St Ouen’s Bay.

While a passport is not required for UK citizens, airlines and ferry operators may require photo ID.

Yes, taxis are readily available, and the hotel can assist with arranging transport.

Yes, Jersey has an efficient bus network, with stops near The Atlantic Hotel for convenient travel. Please visit the Liberty Bus website for more details, we are on route 22.

There are many hire car companies in Jersey with a wide variety of models available. We are happy to recommend Hertz and guests can either book directly online or call them on 01534 636666.

Hire cars can be collected from the airport on arrival seven days a week. The Hertz desk is situated on the left-hand side of the arrivals hall at Jersey Airport. A current driving licence is required to hire a car in Jersey.

The Hotel is a short drive from Jersey airport.

Jersey offers diverse attractions, including beautiful beaches, historical sites, and nature reserves.

St. Brelade’s Bay, St. Ouen’s Bay, and Plemont are some of the top beaches to visit.

Corbière, with its iconic lighthouse, is a short drive from the hotel and is also accessible by a scenic coastal walk.

The Wetland Centre in St. Ouen is easily reachable by car or bus from the hotel, or by a very interesting coastal walk.

St. Ouen’s Bay is nearby, with easy access from the hotel.

Yes, there are several golf courses on the island, including La Moye Golf Club, close to the hotel, advanced booking is required.

St. Helier, Jersey’s capital, offers a variety of shopping options, including high-street and boutique shops.

Most UK mobile networks charge roaming fees in Jersey. Please check with your provider to avoid unexpected costs.

In Jersey, the currency is sterling, but we like to add our own twist with the Jersey pound, which circulates alongside British pounds. While you may receive Jersey pounds as change when shopping, British money is just as welcome here, and all major debit and credit cards are accepted.

Jersey uses UK-style 3-pin plug sockets and operates on 240V. Visitors from further afield will need an adaptor.

St Helier is approximately 6 miles from the hotel.